Design sample · Meridian Claims Group is fictional · every number is illustrative
IT Coverage Blueprint · by Global Tech

What 24/7 coverage should look like at Meridian Claims Group.

A short plan built from your own published pages. No scans of your systems: public information and sourced industry benchmarks only.

SOURCE meridianclaims.example PREPARED [date] SCANS RUN 0
01 · What we noticed

Your company, in your own words.

Sample
What you do

Full-cycle medical billing and denial management for outpatient clinics across Ohio and Indiana. About 38 people, founded 2011.

per your homepage
Sample
Who you serve

Independent physician groups and therapy practices, who feel any interruption on your side inside one billing day.

per your client page
Sample
The obligation you carry

You process claims data all day. That makes Meridian a HIPAA business associate, with facility-grade obligations at 38 people.

per the services you list
Sample
One thing we checked

Your email domain's public DMARC record is not set to enforce. Five minutes to fix. We would start there.

public DNS · optional card, Michael's toggle
02 · The stakes

Industry math, not fear.

For billing firms, downtime prices differently: a claims window missed is client revenue that does not come back. Healthcare is the costliest breach category in the economy, and insurers now decline roughly 4 in 10 first applications over missing basics.
Live pages cite each number: IBM Cost of a Breach · HHS OCR portal · Marsh McLennan underwriting data.
03 · The coverage math

One hire, or a team.

The decision every firm your size is quietly running.

One in-house IT hire, fully loaded
$110k to $150k / yr
Hours one person cannot cover
~6,760 / yr
Key-person risk when they leave
all of it
A 24/7 team, priced per user
a fraction, no gaps
04 · The standard

No dispatchers. A technician answers.

< 3 min
live answer, direct to a technician
pending confirmation
24 / 7
no after-hours charges
[N]
nursing homes supported today
pending confirmation
SOC 2
audited controls, BAA-fluent
Macs
supported alongside PCs
05 · The switch

The part everyone actually worries about.

Switching IT feels like surgery on a running business. This sequence makes it boring instead.

WK 1

Shadow and document

We map what exists while your current setup keeps running. Nothing changes yet.

WK 2

Parallel coverage

Our team comes online behind the scenes. Two safety nets, not zero.

WK 3

Cutover in a quiet window

Scheduled around your billing calendar, rollback held open.

DAY 1

The phone answers

Your team calls, a technician picks up. That is the whole experience.

The 15-minute introduction

Direct with Michael · no dispatcher there either

This plan took longer to build than the meeting takes to have. Mostly you talking: what works, what does not, whether this fits. A budgetary quote follows within 24 hours if you want one.

Book the introduction